NAN Recall

Your information

Voluntary Precautionary Recall - Limited NAN OPTIPRO and NANKID OPTIPRO batches

The safety and wellbeing of children is our absolute priority. To check if your product is part of the recall, please visit the website: https://www.parenteam.com.ph/voluntary-precautionary-recall.

If the batch code of your product is part of the affected batches, kindly fill-out and submit this form. Subject for validation, a retrieval and replacement will be provided. Once validated, Nestlé Consumer Hotline will arrange the retrieval and replacement process for your product.

First name

Last name

Address (Indicate your Barangay)

Zipcode

Contact number

Email Address

Product Name

Store bought from

Quantity

Upload a photo of the product that clearly shows the batch number and expiry date with a handwritten note of your name on a piece of paper in the same photo. (1MB limit)

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Preferred Replacement (may be of the same or higher value than product recalled)

I confirm that the information I am providing is accurate, and I consent to the processing of my personal information in accordance with Nestlé Philippines Policy for purposes of processing my request and the delivery of my applicable product replacement.

I further acknowledge that as a condition to the product replacement, I will surrender to NPI and/or its designated representative the affected product batch, subject of the recall.